Linking effective listening with salesperson performance: An exploratory investigation

C. David Shepherd; Stephen B. Castleberry; Rick E. Ridnour

doi:10.1108/08858629710183284

Linking effective listening with salesperson performance: An exploratory investigation

C. David Shepherd, Stephen B. Castleberry, Rick E. Ridnour

Marketing (Duluth)

Research output: Contribution to journal › Article › peer-review

24 Scopus citations

Original language	English (US)
Pages (from-to)	315-322
Number of pages	8
Journal	Journal of Business and Industrial Marketing
Volume	12
Issue number	5
DOIs	https://doi.org/10.1108/08858629710183284
State	Published - 1997

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@article{5cd648b4f43f47d2900acf57f9a0b242,

title = "Linking effective listening with salesperson performance: An exploratory investigation",

author = "Shepherd, {C. David} and Castleberry, {Stephen B.} and Ridnour, {Rick E.}",

year = "1997",

doi = "10.1108/08858629710183284",

language = "English (US)",

volume = "12",

pages = "315--322",

journal = "Journal of Business and Industrial Marketing",

issn = "0885-8624",

publisher = "Emerald Group Publishing Ltd.",

number = "5",

}

TY - JOUR

T1 - Linking effective listening with salesperson performance

T2 - An exploratory investigation

AU - Shepherd, C. David

AU - Castleberry, Stephen B.

AU - Ridnour, Rick E.

PY - 1997

Y1 - 1997

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U2 - 10.1108/08858629710183284

DO - 10.1108/08858629710183284

M3 - Article

AN - SCOPUS:0642337548

SN - 0885-8624

VL - 12

SP - 315

EP - 322

JO - Journal of Business and Industrial Marketing

JF - Journal of Business and Industrial Marketing

IS - 5

ER -

Linking effective listening with salesperson performance: An exploratory investigation

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