Limiting the distracting effects of interruptions in nursing care

Kathleen A. Harder, John R. Bloomfield

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Interruptions are pervasive in medical settings. The objective of this study was to develop recommendations for dealing with them. We focused on interruptions experienced by the nursing staff at a large Midwestern hospital. We observed workflow in two nursing stations with different layouts at various times of day, and conducted focus groups with nursing personnel. We identified several sources of the interruptions including: other people; auditory messages; shortages of equipment; software flaws; inconvenient location of supplies; layout of the nursing stations; work processes; and staffing levels. Our recommendations were aimed at limiting interruptions, reducing distracting effects, improving the working conditions of medical practitioners, and reducing the possibility of error.

Original languageEnglish (US)
Title of host publicationContemporary Ergonomics 2005
Pages256-260
Number of pages5
StatePublished - Dec 1 2005
EventAnnual Conference of the Ergonomics Society: Contemporary Ergonomics 2005, CE 2005 - Hertfordshire, United Kingdom
Duration: Apr 5 2005Apr 7 2005

Publication series

NameContemporary Ergonomics 2005

Other

OtherAnnual Conference of the Ergonomics Society: Contemporary Ergonomics 2005, CE 2005
CountryUnited Kingdom
CityHertfordshire
Period4/5/054/7/05

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