Learning: What and how? An empirical study of adjustments in workplace organization structure

Avner Ben-Ner, Stephanie Lluis

Research output: Contribution to journalArticlepeer-review

8 Scopus citations

Abstract

We seek to understand how firms learn about what adjustments they need to make in their organization structure at the workplace level. We define four organizational systems: traditional (the simplest system), high-performance (the most complex system), decision-making oriented, and financial-incentives oriented (intermediate complexity). We analyze (1) learning-by-doing on adoption of more or less complex systems, (2) the performance-experience learning curves associated with different systems, (3) the match between perceived organizational capabilities and the choice of systems, the influence of (4) other firms' systems and performance on a firm's adjustment decisions, and of (5) a firm's location on its decisions.

Original languageEnglish (US)
Pages (from-to)76-108
Number of pages33
JournalIndustrial Relations
Volume50
Issue number1
DOIs
StatePublished - Jan 1 2011

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