Abstract
While collaboration between humans and artificial intelligence (AI) can yield enhanced performance due to complementarities of both entities, this potential is often not realized if human users manage the collaboration. This is because users need to be aware of their own capabilities and the capabilities of the AI. The users' ability to monitor their decision-making process is known as metacognition. In this short paper, we investigate the relationship between metacognition and human-AI collaboration. In an exploratory experimental study (n = 51), we quantify users' metacognitive efficiency and analyze how this affects their performance when receiving AI advice. We find that higher-performing subjects require higher levels of metacognitive efficiency to achieve improved collaborative performance with AI. We are the first to apply the metric of metacognitive efficiency to human-AI collaboration. Our findings have implications for designing AI advice shown to users based on both their individual capabilities and their metacognitive efficiency.
| Original language | English (US) |
|---|---|
| Title of host publication | 45th International Conference on Information Systems, ICIS 2024 |
| Publisher | Association for Information Systems |
| ISBN (Electronic) | 9781958200131 |
| State | Published - 2024 |
| Event | 45th International Conference on Information Systems, ICIS 2024 - Bangkok, Thailand Duration: Dec 15 2024 → Dec 18 2024 |
Publication series
| Name | 45th International Conference on Information Systems, ICIS 2024 |
|---|
Conference
| Conference | 45th International Conference on Information Systems, ICIS 2024 |
|---|---|
| Country/Territory | Thailand |
| City | Bangkok |
| Period | 12/15/24 → 12/18/24 |
Bibliographical note
Publisher Copyright:© 2024 International Conference on Information Systems. All Rights Reserved.
Keywords
- AI-advised Decision Making
- Human-Collaboration
- Metacognition
- User Behavior
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