Institutional antecedents and consequences of modularity in business process outsourcing

Hui Wang, Wenhua Hou, Dahui Li

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

In the practice of business process outsourcing, firms face increasing challenges of losing control, knowledge misappropriation, information security and partners' opportunism. Modularization strategy can reduce such risks and transaction costs. This research-in-progress paper introduces the concept of modularity of outsourced business process (MOBP). Drawing upon the institutional theory, we examine how three institutional pressures impact the degree of MOBP. We explore the impacts of MOBP on communication and knowledge transfer between outsourcing firms and vendors. This paper also describes the research plan to test the research hypotheses. Contributions to research and practice are also highlighted.

Original languageEnglish (US)
Title of host publication15th Americas Conference on Information Systems 2009, AMCIS 2009
Pages4727-4734
Number of pages8
StatePublished - Dec 1 2009
Externally publishedYes
Event15th Americas Conference on Information Systems 2009, AMCIS 2009 - San Francisco, CA, United States
Duration: Aug 6 2009Aug 9 2009

Publication series

Name15th Americas Conference on Information Systems 2009, AMCIS 2009
Volume7

Other

Other15th Americas Conference on Information Systems 2009, AMCIS 2009
CountryUnited States
CitySan Francisco, CA
Period8/6/098/9/09

Keywords

  • Business process outsourcing
  • Communication
  • Institutional pressures
  • Knowledge transfer
  • Modularity

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  • Cite this

    Wang, H., Hou, W., & Li, D. (2009). Institutional antecedents and consequences of modularity in business process outsourcing. In 15th Americas Conference on Information Systems 2009, AMCIS 2009 (pp. 4727-4734). (15th Americas Conference on Information Systems 2009, AMCIS 2009; Vol. 7).