Information policy: Shaping the value of agency relationships

Michael G. Jacobides, David C. Croson

Research output: Contribution to journalReview articlepeer-review

95 Scopus citations


We evaluate how changes in information use affect agency relationships. Information asymmetry redistributes value, but imperfect monitoring also encourages agents to take inefficient actions to influence this redistribution, thereby reducing joint agency value. Changing focus, from minimizing principals' costs to maximizing joint agency value, we argue that more monitoring is not always better, and we explore, through a six-sector framework, how more extensive use of information benefits (or damages) value creation and affects its distribution.

Original languageEnglish (US)
Pages (from-to)202-223
Number of pages22
JournalAcademy of Management Review
Issue number2
StatePublished - Apr 2001
Externally publishedYes


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