Implementation of a Patient Satisfaction Survey in an Ambulatory Surgery Center:  A Quality Improvement Initiative

Mark J Miazga; Anna Berglund; Alex Kaizer; Tae Kim; Jacob L Hutchins; Meghan J Furlong Frese

Implementation of a Patient Satisfaction Survey in an Ambulatory Surgery Center: A Quality Improvement Initiative

Mark J Miazga, Anna Berglund, Alex Kaizer, Tae Kim, Jacob L Hutchins, Meghan J Furlong Frese

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

Medical School and Public Health faculty at the University of Minnesota desired to employ a survey to determine patient satisfaction to use data for continuous process improvement of anesthesia services. Secondly, they desired to determine if the ASA survey would be logistically feasible to implement throughout their larger network of hospitals and clinics and if the survey would be able to produce actionable results.

Original language	English (US)
Title of host publication	2018 American Society of Anesthesiologists Annual Meeting
State	Accepted/In press - Oct 15 2018

Cite this

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title = "Implementation of a Patient Satisfaction Survey in an Ambulatory Surgery Center: A Quality Improvement Initiative",

abstract = "Medical School and Public Health faculty at the University of Minnesota desired to employ a survey to determine patient satisfaction to use data for continuous process improvement of anesthesia services. Secondly, they desired to determine if the ASA survey would be logistically feasible to implement throughout their larger network of hospitals and clinics and if the survey would be able to produce actionable results.",

author = "Miazga, {Mark J} and Anna Berglund and Alex Kaizer and Tae Kim and Hutchins, {Jacob L} and {Furlong Frese}, {Meghan J}",

year = "2018",

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day = "15",

language = "English (US)",

booktitle = "2018 American Society of Anesthesiologists Annual Meeting",

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T1 - Implementation of a Patient Satisfaction Survey in an Ambulatory Surgery Center: A Quality Improvement Initiative

AU - Miazga, Mark J

AU - Berglund, Anna

AU - Kaizer, Alex

AU - Kim, Tae

AU - Hutchins, Jacob L

AU - Furlong Frese, Meghan J

PY - 2018/10/15

Y1 - 2018/10/15

N2 - Medical School and Public Health faculty at the University of Minnesota desired to employ a survey to determine patient satisfaction to use data for continuous process improvement of anesthesia services. Secondly, they desired to determine if the ASA survey would be logistically feasible to implement throughout their larger network of hospitals and clinics and if the survey would be able to produce actionable results.

AB - Medical School and Public Health faculty at the University of Minnesota desired to employ a survey to determine patient satisfaction to use data for continuous process improvement of anesthesia services. Secondly, they desired to determine if the ASA survey would be logistically feasible to implement throughout their larger network of hospitals and clinics and if the survey would be able to produce actionable results.

M3 - Conference contribution

BT - 2018 American Society of Anesthesiologists Annual Meeting

ER -

Implementation of a Patient Satisfaction Survey in an Ambulatory Surgery Center: A Quality Improvement Initiative

Abstract

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