Implementation of a Patient Satisfaction Survey in an Ambulatory Surgery Center: A Quality Improvement Initiative

Mark Miazga, Anna Berglund, Alex Kaizer, Tae Kim, Jacob L Hutchins, Meghan J Furlong Frese

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Medical School and Public Health faculty at the University of Minnesota desired to employ a survey to determine patient satisfaction to use data for continuous process improvement of anesthesia services. Secondly, they desired to determine if the ASA survey would be logistically feasible to implement throughout their larger network of hospitals and clinics and if the survey would be able to produce actionable results.
Original languageEnglish (US)
Title of host publication2018 American Society of Anesthesiologists Annual Meeting
StateAccepted/In press - Oct 15 2018

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Miazga, M., Berglund, A., Kaizer, A., Kim, T., Hutchins, J. L., & Furlong Frese, M. J. (Accepted/In press). Implementation of a Patient Satisfaction Survey in an Ambulatory Surgery Center: A Quality Improvement Initiative. In 2018 American Society of Anesthesiologists Annual Meeting