Implementation of a Novel Occupational and Environmental Medicine Specialty Teleconsultation Service: The VHA Experience

Jennifer L. Eaton, David C. Mohr, Amir Mohammad, Steven R Kirkhorn, Christina Gerstel-Santucci, Kathleen McPhaul, Michael J. Hodgson

Research output: Contribution to journalArticlepeer-review

4 Scopus citations

Abstract

OBJECTIVE: Occupational and environmental medicine (OEM) physician specialty practices continue to grow in scope and intensity across the Veterans Health Administration. This study characterizes the implementation of a novel, nationwide telemedicine program that provides OEM specialty consultation to providers across the Veterans Health Administration. METHODS: We examined provider requests and specialist responses for a 6-month pilot from May to October 2013. Characteristics of consult users, determinants of case complexity, and specific applications of OEM specialty expertise were identified. RESULTS: Over a 6-month period, employee occupational health providers consulted the OEM telemedicine pilot a total of 65 times. Employee occupational health providers without formal training repeatedly identified complex cases related to work and disability. CONCLUSIONS: The program has created a new system management solution to deliver expert, in-depth consultation and real-time provider education in OEM.

Original languageEnglish (US)
Pages (from-to)173-177
Number of pages5
JournalJournal of occupational and environmental medicine
Volume57
Issue number2
DOIs
StatePublished - Feb 13 2015

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