Abstract
Primary care trainees must learn how to communicate effectively with patients during brief outpatient encounters, and direct observation and feedback is necessary to improve these skills. At the same time, programs are seeking more interprofessional learning opportunities for skills that transcend professions. We sought to assess the feasibility of implementing a direct observation tool, the Patient Centered Observation Form (PCOF), for communication training across three professions at the graduate level. The PCOF was introduced to trainees at an interprofessional workshop, while faculty completed PCOF training online or in person. Following use of the PCOF, we surveyed participants to determine if using the PCOF increased a) trainee-reported confidence in providing patient-centered communication, and b) faculty-reported confidence in giving feedback about patient-centered communication. The PCOF appears to be a useful adjunct to standard precepting for teaching patient-centered communication skills, extending beyond medical residents to pharmacy residents and less so, to advanced practice nursing students. In addition, PCOF training and implementation can successfully occur simultaneously across disciplines, leveraging resources and encouraging interprofessional learning.
| Original language | English (US) |
|---|---|
| Journal | Journal of interprofessional care |
| DOIs | |
| State | Published - Jan 1 2019 |
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Keywords
- Interprofessional education
- communication
- interprofessional collaboration
- patient centered practice
- surveys
PubMed: MeSH publication types
- Journal Article
Cite this
Implementation of a direct observation and feedback tool using an interprofessional approach : a pilot study. / Thompson Buum, Heather; Dierich, Mary; Adam, Patricia; Hager, Keri D.
In: Journal of interprofessional care, 01.01.2019.Research output: Contribution to journal › Article
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TY - JOUR
T1 - Implementation of a direct observation and feedback tool using an interprofessional approach
T2 - a pilot study
AU - Thompson Buum, Heather
AU - Dierich, Mary
AU - Adam, Patricia
AU - Hager, Keri D.
PY - 2019/1/1
Y1 - 2019/1/1
N2 - Primary care trainees must learn how to communicate effectively with patients during brief outpatient encounters, and direct observation and feedback is necessary to improve these skills. At the same time, programs are seeking more interprofessional learning opportunities for skills that transcend professions. We sought to assess the feasibility of implementing a direct observation tool, the Patient Centered Observation Form (PCOF), for communication training across three professions at the graduate level. The PCOF was introduced to trainees at an interprofessional workshop, while faculty completed PCOF training online or in person. Following use of the PCOF, we surveyed participants to determine if using the PCOF increased a) trainee-reported confidence in providing patient-centered communication, and b) faculty-reported confidence in giving feedback about patient-centered communication. The PCOF appears to be a useful adjunct to standard precepting for teaching patient-centered communication skills, extending beyond medical residents to pharmacy residents and less so, to advanced practice nursing students. In addition, PCOF training and implementation can successfully occur simultaneously across disciplines, leveraging resources and encouraging interprofessional learning.
AB - Primary care trainees must learn how to communicate effectively with patients during brief outpatient encounters, and direct observation and feedback is necessary to improve these skills. At the same time, programs are seeking more interprofessional learning opportunities for skills that transcend professions. We sought to assess the feasibility of implementing a direct observation tool, the Patient Centered Observation Form (PCOF), for communication training across three professions at the graduate level. The PCOF was introduced to trainees at an interprofessional workshop, while faculty completed PCOF training online or in person. Following use of the PCOF, we surveyed participants to determine if using the PCOF increased a) trainee-reported confidence in providing patient-centered communication, and b) faculty-reported confidence in giving feedback about patient-centered communication. The PCOF appears to be a useful adjunct to standard precepting for teaching patient-centered communication skills, extending beyond medical residents to pharmacy residents and less so, to advanced practice nursing students. In addition, PCOF training and implementation can successfully occur simultaneously across disciplines, leveraging resources and encouraging interprofessional learning.
KW - Interprofessional education
KW - communication
KW - interprofessional collaboration
KW - patient centered practice
KW - surveys
UR - http://www.scopus.com/inward/record.url?scp=85070459953&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85070459953&partnerID=8YFLogxK
U2 - 10.1080/13561820.2019.1640190
DO - 10.1080/13561820.2019.1640190
M3 - Article
C2 - 31331200
AN - SCOPUS:85070459953
JO - Journal of Interprofessional Care
JF - Journal of Interprofessional Care
SN - 1356-1820
ER -