IBM branch offices: what they were, how they worked, 1920s-1980s

James W. Cortada

Research output: Contribution to journalReview articlepeer-review

2 Scopus citations


IBM branch offices were the company's local face around the world in the 20th century. Its sales and customer support came out of these organizations, which are described here, using the example of one branch office as a historical case study. Additionally, personal perspectives on their role of having worked with these during the 1970s and 1980s are provided.

Original languageEnglish (US)
Article number8047361
Pages (from-to)9-23
Number of pages15
JournalIEEE Annals of the History of Computing
Issue number3
StatePublished - 2017

Bibliographical note

Publisher Copyright:
© 1992-2011 IEEE.


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