"How should I go from-to-without getting killed?" Motivation and benefits in open collaboration

Katherine Panciera, Mikhil Masli, Loren G Terveen

Research output: Contribution to conferencePaperpeer-review

15 Scopus citations

Abstract

Many people rely on open collaboration projects to run their computer (Linux), browse the web (Mozilla Firefox), and get information (Wikipedia). While these projects are successful, many such efforts suffer from lack of participation. Understanding what motivates users to participate and the benefits they perceive from their participation can help address this problem. We examined these issues through a survey of contributors and information consumers in the Cyclopath geographic wiki. We analyzed subject responses to identify a number of key motives and perceived benefits. Based on these results, we articulate several general techniques to encourage more and new forms of participation in open collaboration communities. Some of these techniques have the potential to engage information consumers more deeply and productively in the life of open collaboration communities.

Original languageEnglish (US)
Pages183-192
Number of pages10
DOIs
StatePublished - Oct 25 2011
Event7th Annual International Symposium on Wikis and Open Collaboration, WikiSym 2011 - Mountain View, CA, United States
Duration: Oct 3 2011Oct 5 2011

Other

Other7th Annual International Symposium on Wikis and Open Collaboration, WikiSym 2011
Country/TerritoryUnited States
CityMountain View, CA
Period10/3/1110/5/11

Keywords

  • benefits
  • consumer
  • contributor
  • geowiki
  • motivation
  • open content
  • wiki

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