Happily ever after: The effect of identity-consistency on product satiation

Sunaina K. Chugani, Julie R. Irwin, Joseph P. Redden

Research output: Contribution to journalArticlepeer-review

42 Scopus citations


Repeated consumption of products and experiences leads to a reduction in enjoyment over time, a phenomenon that is commonly referred to as "satiation." Three studies show that consumers satiate more slowly to products that are consistent with a currently active identity. Because satiation is a natural human response when consuming a product repeatedly, all consumers are likely to feel the pull downward on their product enjoyment over time. This drop in enjoyment produces dissonance in consumers with an activated identity because reduced enjoyment with identity-consistent products conflicts with their identity. Resisting this drop results in lowered levels of satiation, and these satiation differences are even reflected in subsequent consumption behavior. These results have theoretical implications both for the nascent research area of satiation in consumer behavior and for developing a fuller sense of the relationship between consumer identity and consumption.

Original languageEnglish (US)
Pages (from-to)564-577
Number of pages14
JournalJournal of Consumer Research
Issue number4
StatePublished - Dec 1 2015

Bibliographical note

Publisher Copyright:
© The Author 2015.


  • Consumption
  • Dissonance
  • Hedonic adaptation
  • Identity
  • Identity threat
  • Satiation


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