Global hospitality and tourism management technologies

Patricia Ordóñez de Pablos, Robert Tennyson, Jingyuan Zhao

Research output: Book/ReportBook

1 Scopus citations


Tourism is a dynamic part of our economy. The global hospitality and tourism industry, which blends the lodging, food, attractions, cultural, and travel industries, is the world's largest industry with $4.5 trillion in expenditures generating 212 million jobs. Dynamic market forces such as global competition, changing customer expectations, and new communication technology-combined with career challenges due to ongoing industry consolidation and corporate restructuring-mandate continuous learning and the sharing of ideas. Global Hospitality and Tourism Management Technologies is a comprehensive collection which aims to be a source of information for all those interested in tourism and hospitality management, approaches, and trends, as well as to cover the emerging research topics which seek to define the future of IT and cultural development in the 21st century. The book provides a reference for policymakers, government officers, academics, and practitioners interested in understanding applications of IT for tourism and hospitality management.

Original languageEnglish
Place of PublicationHershey, PA
PublisherIGI Global
Number of pages260
ISBN (Print)9781613500415
StatePublished - 2012

Bibliographical note

Copyright 2014 Elsevier B.V., All rights reserved.


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