Game-Based Assessment around the Globe International Differences in Privacy, Legality, and Applicant Reaction Concerns

Despite promising early evidence for the validity of well-designed game-based assessments (GBAs) for employee selection, the interaction between the complexity of games and their use in international and cross-cultural contexts is unknown. To address this, this paper presents a descriptive, qualitative study examining the perspectives of both GBA vendors and organizational stakeholders related to cross-cultural issues unique to GBAs related to 1) privacy, 2) legality, and 3) applicant reactions. Overall, privacy and legality concerns appeared similar for GBAs as with other assessment methods, although certain common characteristics of GBAs amplify common concerns. Applicant reactions appeared more positive to GBAs across national borders and cultures than traditional assessments, although some international differences were reported. Other cross-cultural topics raised included international differences in the conflation of GBA and artificial intelligence, in the importance of mobile-first design, and in the ability of GBAs to provide a more language-agnostic experience than other assessment types.