From `folklore' to `living design memory'

Loren G. Terveen; Peter G. Selfridge; David M. Long

From `folklore' to `living design memory'

Loren G. Terveen, Peter G. Selfridge, David M. Long

Computer Science and Engineering

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

32 Scopus citations

Abstract

We identify an important type of software design knowledge that we call community specific folklore and show problems with current approaches to managing it. We built a tool that serves as a living design memory for a large software development organization. The tool delivers knowledge to developers effectively and is embedded in organizational practice to ensure that the knowledge it contains evolves as necessary. This work illustrates important lessons in building knowledge management systems, integrating novel technology into organizational practice, and managing research-development partnerships.

Original language	English (US)
Title of host publication	Conference on Human Factors in Computing Systems - Proceedings
Editors	Stacey Ashlund, Kevin Mullet, Austin Henderson, Eric Hollnagel, Ted White
Publisher	Publ by ACM
Pages	15-22
Number of pages	8
State	Published - Dec 1 1993
Event	Proceedings of the Conference on Human Factors in Computing Systems - INTERACT '93 and CHI '93 - Amsterdam, Neth Duration: Apr 24 1993 → Apr 29 1993

Other

Other	Proceedings of the Conference on Human Factors in Computing Systems - INTERACT '93 and CHI '93
City	Amsterdam, Neth
Period	4/24/93 → 4/29/93

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title = "From `folklore' to `living design memory'",

abstract = "We identify an important type of software design knowledge that we call community specific folklore and show problems with current approaches to managing it. We built a tool that serves as a living design memory for a large software development organization. The tool delivers knowledge to developers effectively and is embedded in organizational practice to ensure that the knowledge it contains evolves as necessary. This work illustrates important lessons in building knowledge management systems, integrating novel technology into organizational practice, and managing research-development partnerships.",

author = "Terveen, {Loren G.} and Selfridge, {Peter G.} and Long, {David M.}",

year = "1993",

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booktitle = "Conference on Human Factors in Computing Systems - Proceedings",

publisher = "Publ by ACM",

note = "Proceedings of the Conference on Human Factors in Computing Systems - INTERACT '93 and CHI '93 ; Conference date: 24-04-1993 Through 29-04-1993",

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AU - Terveen, Loren G.

AU - Selfridge, Peter G.

AU - Long, David M.

PY - 1993/12/1

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N2 - We identify an important type of software design knowledge that we call community specific folklore and show problems with current approaches to managing it. We built a tool that serves as a living design memory for a large software development organization. The tool delivers knowledge to developers effectively and is embedded in organizational practice to ensure that the knowledge it contains evolves as necessary. This work illustrates important lessons in building knowledge management systems, integrating novel technology into organizational practice, and managing research-development partnerships.

AB - We identify an important type of software design knowledge that we call community specific folklore and show problems with current approaches to managing it. We built a tool that serves as a living design memory for a large software development organization. The tool delivers knowledge to developers effectively and is embedded in organizational practice to ensure that the knowledge it contains evolves as necessary. This work illustrates important lessons in building knowledge management systems, integrating novel technology into organizational practice, and managing research-development partnerships.

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M3 - Conference contribution

AN - SCOPUS:0027850824

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BT - Conference on Human Factors in Computing Systems - Proceedings

A2 - Ashlund, Stacey

A2 - Mullet, Kevin

A2 - Henderson, Austin

A2 - Hollnagel, Eric

A2 - White, Ted

PB - Publ by ACM

T2 - Proceedings of the Conference on Human Factors in Computing Systems - INTERACT '93 and CHI '93

Y2 - 24 April 1993 through 29 April 1993

ER -

From `folklore' to `living design memory'

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