From `folklore' to `living design memory'

Loren G. Terveen; Peter G. Selfridge; David M. Long

From `folklore' to `living design memory'

Loren G. Terveen, Peter G. Selfridge, David M. Long

Computer Science and Engineering

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

30 Scopus citations

Abstract

We identify an important type of software design knowledge that we call community specific folklore and show problems with current approaches to managing it. We built a tool that serves as a living design memory for a large software development organization. The tool delivers knowledge to developers effectively and is embedded in organizational practice to ensure that the knowledge it contains evolves as necessary. This work illustrates important lessons in building knowledge management systems, integrating novel technology into organizational practice, and managing research-development partnerships.

Original language	English (US)
Title of host publication	Conference on Human Factors in Computing Systems - Proceedings
Editors	Stacey Ashlund, Kevin Mullet, Austin Henderson, Eric Hollnagel, Ted White
Publisher	Publ by ACM
Pages	15-22
Number of pages	8
State	Published - Dec 1 1993
Event	Proceedings of the Conference on Human Factors in Computing Systems - INTERACT '93 and CHI '93 - Amsterdam, Neth Duration: Apr 24 1993 → Apr 29 1993

Other

Other	Proceedings of the Conference on Human Factors in Computing Systems - INTERACT '93 and CHI '93
City	Amsterdam, Neth
Period	4/24/93 → 4/29/93

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abstract = "We identify an important type of software design knowledge that we call community specific folklore and show problems with current approaches to managing it. We built a tool that serves as a living design memory for a large software development organization. The tool delivers knowledge to developers effectively and is embedded in organizational practice to ensure that the knowledge it contains evolves as necessary. This work illustrates important lessons in building knowledge management systems, integrating novel technology into organizational practice, and managing research-development partnerships.",

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A2 - Henderson, Austin

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Y2 - 24 April 1993 through 29 April 1993

ER -

From `folklore' to `living design memory'

Abstract

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