Abstract
We identify an important type of software design knowledge that we call community specific folklore and show problems with current approaches to managing it. We built a tool that serves as a living design memory for a large software development organization. The tool delivers knowledge to developers effectively and is embedded in organizational practice to ensure that the knowledge it contains evolves as necessary. This work illustrates important lessons in building knowledge management systems, integrating novel technology into organizational practice, and managing research-development partnerships.
Original language | English (US) |
---|---|
Title of host publication | Conference on Human Factors in Computing Systems - Proceedings |
Editors | Stacey Ashlund, Kevin Mullet, Austin Henderson, Eric Hollnagel, Ted White |
Publisher | Publ by ACM |
Pages | 15-22 |
Number of pages | 8 |
State | Published - Dec 1 1993 |
Event | Proceedings of the Conference on Human Factors in Computing Systems - INTERACT '93 and CHI '93 - Amsterdam, Neth Duration: Apr 24 1993 → Apr 29 1993 |
Other
Other | Proceedings of the Conference on Human Factors in Computing Systems - INTERACT '93 and CHI '93 |
---|---|
City | Amsterdam, Neth |
Period | 4/24/93 → 4/29/93 |