From `folklore' to `living design memory'

Loren G. Terveen, Peter G. Selfridge, David M. Long

Research output: Chapter in Book/Report/Conference proceedingConference contribution

30 Scopus citations

Abstract

We identify an important type of software design knowledge that we call community specific folklore and show problems with current approaches to managing it. We built a tool that serves as a living design memory for a large software development organization. The tool delivers knowledge to developers effectively and is embedded in organizational practice to ensure that the knowledge it contains evolves as necessary. This work illustrates important lessons in building knowledge management systems, integrating novel technology into organizational practice, and managing research-development partnerships.

Original languageEnglish (US)
Title of host publicationConference on Human Factors in Computing Systems - Proceedings
EditorsStacey Ashlund, Kevin Mullet, Austin Henderson, Eric Hollnagel, Ted White
PublisherPubl by ACM
Pages15-22
Number of pages8
StatePublished - Dec 1 1993
EventProceedings of the Conference on Human Factors in Computing Systems - INTERACT '93 and CHI '93 - Amsterdam, Neth
Duration: Apr 24 1993Apr 29 1993

Other

OtherProceedings of the Conference on Human Factors in Computing Systems - INTERACT '93 and CHI '93
CityAmsterdam, Neth
Period4/24/934/29/93

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