Finding the path beyond reputation repair: A structural topic modeling analysis of the crisis communication paradigm in public relations

Tyler G. Page, Alvin Zhou, Luke W. Capizzo

Research output: Contribution to journalArticlepeer-review

4 Scopus citations

Abstract

This research utilizes computational methods to examine crisis communication scholarship from 2010 to 2020 in two studies with a census of all articles in Public Relations Review and the Journal of Public Relations Research (n = 1293 articles, 7400,685 words). Results indicate crisis scholarship has expanded beyond its prior focus on reputation repair. Situational crisis communication theory and image repair are compared in volume of scholarship and methodological affinity. Social media, SCCT, and media relations are identified as central topics within crisis communication scholarship.

Original languageEnglish (US)
Article number102349
JournalPublic Relations Review
Volume49
Issue number4
DOIs
StatePublished - Nov 2023

Bibliographical note

Publisher Copyright:
© 2023 Elsevier Inc.

Keywords

  • Computational methods
  • Crisis
  • Discourse of renewal
  • Image repair
  • Reputation repair
  • Situational crisis communication theory

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