FeedReflect: A tool for nudging users to assess news credibility on twitter

Md Momen Bhuiyan, Kelsey Vick, Tanushree Mitra, Kexin Zhang, Michael A. Horning

Research output: Chapter in Book/Report/Conference proceedingConference contribution

37 Scopus citations

Abstract

In recent years, the emergence of fake news outlets has drawn out the importance of news literacy. This is particularly critical in social media where the flood of information makes it difficult for people to assess the veracity of the false stories from such deceitful sources. Therefore, people oftentimes fail to look skeptically at these stories. We explore a way to circumvent this problem by nudging users into making conscious assessments of what online contents are credible. For this purpose, we developed FeedReflect, a browser extension. The extension nudges users to pay more attention and uses reflective questions to engage in news credibility assessment on Twitter. We recruited a small number of university students to use this tool on Twitter. Both qualitative and quantitative analysis of the study suggests the extension helped people accurately assess the credibility of news. This implies FeedReflect can be used for the broader audience to improve online news literacy.

Original languageEnglish (US)
Title of host publicationCSCW 2018 Companion - Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing
PublisherAssociation for Computing Machinery
Pages205-208
Number of pages4
ISBN (Electronic)9781450360180
DOIs
StatePublished - Oct 30 2018
Externally publishedYes
Event21st ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2018 - Jersey City, United States
Duration: Nov 3 2018Nov 7 2018

Publication series

NameProceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

Other

Other21st ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2018
Country/TerritoryUnited States
CityJersey City
Period11/3/1811/7/18

Bibliographical note

Publisher Copyright:
Copyright held by the owner/author(s).

Keywords

  • FeedReflect
  • News Credibility
  • Reflection
  • Social Media
  • User engagement

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