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Exploring correlates of passenger satisfaction and service improvement priorities of the Shanghai-Nanjing High Speed Rail
Feng Zhen,
Jason Cao
, Jia Tang
Center for Transportation Studies
Research output
:
Contribution to journal
›
Article
›
peer-review
37
Scopus citations
Overview
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Keyphrases
Nanjing
100%
High-speed Rail
100%
Service Improvement
100%
Passenger Service
100%
Passenger Satisfaction
100%
Improvement Proposal
100%
Sanitation
12%
Quality of Service
12%
Ridership
12%
Loyalty
12%
Multivariate Regression
12%
Staff Attitudes
12%
Quality Satisfaction
12%
Toilet
12%
Importance-performance Analysis
12%
High-speed Rail Services
12%
Seat Comfort
12%
Conventional Railway
12%
Economics, Econometrics and Finance
High-Speed Rail
100%
Psychology
Multivariate Regression
100%