Evaluation of Occupant Comfort and Health in Indoor Home-Based Work and Study Environment

Xingzhou Guo, Yunfeng Chen

Research output: Chapter in Book/Report/Conference proceedingConference contribution

5 Scopus citations


Most companies in the United States (U.S.) have asked their employees to work from home (WFH) since the COVID-19 pandemic. Therefore, work environment changed from office to home. However, home environment is designed for living purpose instead of working purpose. People may experience different levels of comfort visually, thermally, etc. when WFH. Because occupants can be affected differently by indoor environmental quality factors in office (e.g., difficult temperature adjustment based on personal preference) and at home (e.g., easy temperature adjustment), which could increase the experience of sick building syndrome (SBS). Evaluation of occupant comfort and health in office environment was widely explored before. Less research was conducted to explore occupant comfort and health when WFH. Therefore, this study compiled a comprehensive list of key factors and indicators of occupant comfort and health from previous literature. Then, a survey was designed and distributed in the U.S. to evaluate occupants’ satisfaction of home-based work or study environment and experience of SBS. The demographic analysis shows that diverse types of occupants were covered. Then, occupants’ satisfaction and experience of SBS when WFH were compared with regular work or study. The findings show that occupants’ satisfaction slightly increased while experience of SBS slightly decreased when WFH. More importantly, ocular symptoms were the top concern in regular work or study and WFH. This study shows the differences of satisfaction and experience of SBS between regular work or study and WFH, which also indicates a direction for future technologies to improve home environment, well-being, and health.

Original languageEnglish (US)
Title of host publicationHCI International 2020 – Late Breaking Papers
Subtitle of host publicationDigital Human Modeling and Ergonomics, Mobility and Intelligent Environments - 22nd HCI International Conference, HCII 2020, Proceedings
EditorsConstantine Stephanidis, Vincent G. Duffy, Norbert Streitz, Shin’ichi Konomi, Heidi Krömker
PublisherSpringer Science and Business Media Deutschland GmbH
Number of pages15
ISBN (Print)9783030599867
StatePublished - 2020
Externally publishedYes
Event22nd International Conference on Human-Computer Interaction, HCII 2020 - Copenhagen, Denmark
Duration: Jul 19 2020Jul 24 2020

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume12429 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349


Conference22nd International Conference on Human-Computer Interaction, HCII 2020

Bibliographical note

Publisher Copyright:
© 2020, Springer Nature Switzerland AG.


  • Comfort
  • COVID-19
  • Health
  • Home-based work
  • Indoor work environment
  • Sick building syndrome


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