Entity-linking interfaces in user-contributed content: Preference and performance

Xiao Dong, F. Maxwell Harper, Joseph A. Konstan

Research output: Chapter in Book/Report/Conference proceedingConference contribution


The ability to embed links to other resources in user generated content can help authors create more useful and usable content. A variety of interfaces have emerged for entity-linking at popular online sites; such interfaces vary in the way that entity linking is initiated (in-band or out-of-band with respect to the message creation), the timing of entity resolution (interrupting or deferred), and the method of resolving the entity (auto-completion or search). Four interfaces mimicking popular entity linking websites were developed and tested. Results showed that out-of-band initiation (e.g., a link button) was faster to learn, but that inband initiation performance improved with familiarity. Deferred search was disliked and led to worse performance. And auto-completion was generally preferred to search interfaces.

Original languageEnglish (US)
Title of host publicationCHI 2011 - 29th Annual CHI Conference on Human Factors in Computing Systems, Conference Proceedings and Extended Abstracts
PublisherAssociation for Computing Machinery
Number of pages10
ISBN (Print)9781450302289
StatePublished - 2011

Publication series

NameConference on Human Factors in Computing Systems - Proceedings


  • Cross linking
  • Entity reference
  • User generated content


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