Ending social encouters

Stuart Albert, Suzanne Kessler

Research output: Contribution to journalArticlepeer-review

39 Scopus citations


Certain classes of verbal behavior-content summary statements (Sc); affective summary statements (Sa); continuity (C), justification (J), and well-wishing (W) statements; and statements of positive affect (P)-were hypothesized to be constituents of interpersonal endings. These statements are shown to increase during the terminal phase of a social encounter as a function of whether the conversation is between friends or strangers and whether it is structured or unstructured. A hypothesis concerning the sequence in which these five classes of statements will occur during the ending of an interaction, namely, [Sc] → [J] → [SaP] → [C] → [W], is tested and confirmed.

Original languageEnglish (US)
Pages (from-to)541-553
Number of pages13
JournalJournal of Experimental Social Psychology
Issue number6
StatePublished - Nov 1978
Externally publishedYes


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