Elite contributors in an online community

Katherine Panciera, Mikhil Masli, Loren G Terveen

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Scopus citations

Abstract

In open content communities like Wikipedia and StackOverflow and in open source software projects, a small proportion of users produce a majority of the content and take on much of the required community maintenance work. Understanding this class of users is crucial to creating and sustaining healthy communities. We carried out a mixed-method study of core contributors to the Cyclopath geographic wiki and bicycle routing web site. We present our findings and organize our discussion using concepts from activity theory. We found that the Cyclopath core contributors aren't the dedicated cyclists and that the characteristics of the community shape the site, the rules, and the tools for contributing. Additionally, we found that numerous aspects about the surrounding ecology of related systems and communities may help to shape how the site functions and views itself. We draw implications for future research and design from these findings.

Original languageEnglish (US)
Title of host publicationProceedings of the 10th International Symposium on Open Collaboration, OpenSym 2014
PublisherAssociation for Computing Machinery, Inc
PagesE1
ISBN (Electronic)9781450330169
DOIs
StatePublished - Jan 1 2014
Event10th International Symposium on Open Collaboration, OpenSym 2014 - Berlin, Germany
Duration: Aug 27 2014Aug 29 2014

Publication series

NameProceedings of the 10th International Symposium on Open Collaboration, OpenSym 2014

Other

Other10th International Symposium on Open Collaboration, OpenSym 2014
CountryGermany
CityBerlin
Period8/27/148/29/14

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    Panciera, K., Masli, M., & Terveen, L. G. (2014). Elite contributors in an online community. In Proceedings of the 10th International Symposium on Open Collaboration, OpenSym 2014 (pp. E1). (Proceedings of the 10th International Symposium on Open Collaboration, OpenSym 2014). Association for Computing Machinery, Inc. https://doi.org/10.1145/2641580.2641609