Effect of environmental and process variables on DSS implementation success: evidence from an experimental investigation for the moving stage of change (Lewin-Schein model)

Shailendra Palvia, Norman L. Chervany

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Scopus citations

Abstract

The authors explored experimentally the effect of three environmental variables and one process variable on the acceptance of or resistance to moving from the existing semiautomated batch system to the proposed interactive financial decision-support system (DSS), Budget-Aid. The three environmental variables are time allowed, project champion support, and change reversibility. The process variable is the level of familiarity with current system. The two dependent variables, predicted success and predicted support, are based on perceived judgments of the participants (who are practitioners attending evening MBA classes), given the hypothetical implementation scenarios for Budget-Aid where the four variables were examined. The research participants were classified according to type of management responsibility, age group, education level, familiarity with computers, familiarity with DSS, and prior change exposure. Most experimental and classification factors had statistically significant relationships with predicted success and predicted support.

Original languageEnglish (US)
Title of host publicationProceedings of the Hawaii International Conference on System Science
Editors Anon
PublisherPubl by Western Periodicals Co
Pages812-821
Number of pages10
ISBN (Print)0818619139
StatePublished - Dec 1 1989
EventProceedings of the Twenty-Second Annual Hawaii International Conference on System Sciences: Decision Support and Knowledge-Based Systems Track - Kailua-Kona, Hawaii, USA
Duration: Jan 3 1989Jan 6 1989

Publication series

NameProceedings of the Hawaii International Conference on System Science
Volume3
ISSN (Print)0073-1129

Other

OtherProceedings of the Twenty-Second Annual Hawaii International Conference on System Sciences: Decision Support and Knowledge-Based Systems Track
CityKailua-Kona, Hawaii, USA
Period1/3/891/6/89

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Palvia, S., & Chervany, N. L. (1989). Effect of environmental and process variables on DSS implementation success: evidence from an experimental investigation for the moving stage of change (Lewin-Schein model). In Anon (Ed.), Proceedings of the Hawaii International Conference on System Science (pp. 812-821). (Proceedings of the Hawaii International Conference on System Science; Vol. 3). Publ by Western Periodicals Co.