Diversity, Equity and Inclusion and Operations Management: Critical Linkages and Research Opportunities

Charles J. Corbett, Sriram Narayanan, John Aloysius, Gemma Berenguer, Ebru K. Bish, Margrét V. Bjarnadóttir, Guodong Gao, Wiljeana J. Glover, Michael P. Johnson, Başak Kalkanci, Jun Li, Susan E. Martonosi, Jorge Mejia, Anant Mishra, Karthik V. Natarajan, Chris Parker, Man Mohan S. Sodhi, Wenjie Tang, Kaitlin D. Wowak, Christopher W. Zobel

Research output: Contribution to journalArticlepeer-review

1 Scopus citations

Abstract

How we manage operations—the domain of Operations Management (OM)—has important implications for the practice of diversity, equity, and inclusion (DEI) in organizations. Conversely, DEI goals have important implications for organizations’ OM practices. We outline the two-way links between DEI and OM to offer future research opportunities. In particular, we examine interactions between OM and DEI across four broad themes: (1) Workforce, (2) Supply Chains, (3) Health and Society, and (4) Technology, Platforms, and Innovation. We conclude with a discussion of DEI in OM as it relates to research and teaching. This article is a collaborative effort with the Senior Editors involved in the special issue of Production and Operations Management on “DEI in Operations and Supply Chain Management.”

Original languageEnglish (US)
Pages (from-to)310-330
Number of pages21
JournalProduction and Operations Management
Volume34
Issue number3
DOIs
StatePublished - Mar 2025

Bibliographical note

Publisher Copyright:
© The Author(s) 2025.

Keywords

  • Diversity
  • Equity And Inclusion
  • Healthcare
  • Technology
  • Workforce. Supply Chain

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