A local public health department planned and implemented a comprehensive outcomes management program over a 5-year period. Critical components included commitment of leadership and staff, collaborative decision-making related to clinical record software selection, extensive staff training and support in documentation and automation, and ongoing evaluation. This successful program now provides reliable and valid quantitative outcomes data for the department.
|Original language||English (US)|
|Number of pages||5|
|State||Published - Jan 1 2002|