COVID-19 and the workplace: Implications, issues, and insights for future research and action.

Kevin M. Kniffin, Jayanth Narayanan, Frederik Anseel, John Antonakis, Susan P. Ashford, Arnold B. Bakker, Peter Bamberger, Hari Bapuji, Devasheesh P. Bhave, Virginia K. Choi, Stephanie J. Creary, Evangelia Demerouti, Francis J. Flynn, Michele J. Gelfand, Lindred L. Greer, Gary Johns, Selin Kesebir, Peter G. Klein, Sun Young Lee, Hakan OzcelikJennifer Louise Petriglieri, Nancy P. Rothbard, Cort W. Rudolph, Jason D. Shaw, Nina Sirola, Connie R. Wanberg, Ashley Whillans, Michael P. Wilmot, Mark van Vugt

Research output: Contribution to journalArticlepeer-review

264 Scopus citations

Abstract

The impacts of COVID-19 on workers and workplaces across the globe have been dramatic. This broad review of prior research rooted in work and organizational psychology, and related fields, is intended to make sense of the implications for employees, teams, and work organizations. This review and preview of relevant literatures focuses on (a) emergent changes in work practices (e.g., working from home, virtual teamwork) and (b) emergent changes for workers (e.g., social distancing, stress, and unemployment). In addition, potential moderating factors (demographic characteristics, individual differences, and organizational norms) are examined given the likelihood that COVID-19 will generate disparate effects. This broad-scope overview provides an integrative approach for considering the implications of COVID-19 for work, workers, and organizations while also identifying issues for future research and insights to inform solutions. (PsycInfo Database Record (c) 2021 APA, all rights reserved).

Original languageEnglish (US)
Pages (from-to)63-77
Number of pages15
JournalAmerican Psychologist
Volume76
Issue number1
DOIs
StatePublished - Jan 2021

Bibliographical note

Publisher Copyright:
© 2020 American Psychological Association

Keywords

  • COVID-19
  • employees
  • pandemics
  • work
  • work from home (WFH)
  • Humans
  • Teleworking
  • Workplace
  • Unemployment
  • Organizational Culture
  • Physical Distancing
  • Individuality
  • COVID-19/prevention & control

PubMed: MeSH publication types

  • Review
  • Journal Article

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