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Consumer Experiences with Gift Card Payment Scams: Causes, Consequences, and Implications for Consumer Protection
Marguerite DeLiema
, Julia Volker
, Arthur Worley
Social Work (Twin Cities)
Research output
:
Contribution to journal
›
Article
›
peer-review
3
Scopus citations
Overview
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Dive into the research topics of 'Consumer Experiences with Gift Card Payment Scams: Causes, Consequences, and Implications for Consumer Protection'. Together they form a unique fingerprint.
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Keyphrases
Scam
100%
Cause-consequence
100%
Gift Cards
100%
Consumer Experience
100%
Card Transactions
100%
Consumer Protection
100%
Retail
33%
Victimization
33%
Consumer Education
33%
Self-blame
33%
Retail Stores
16%
Vulnerability
16%
Stress Response
16%
Trauma
16%
Emotional Distress
16%
Unmet
16%
Empathy
16%
Mass Marketing
16%
Emotional Symptoms
16%
Increased Vulnerability
16%
Situational Factors
16%
Recent Experience
16%
Contextual Factors
16%
Job Stress
16%
Emotional Appeals
16%
Financial Needs
16%
Issuer
16%
Direct Questioning
16%
Dissociative State
16%
Mixed Efficacy
16%
Retail Employees
16%
Selling
16%
Socio-emotional Needs
16%
Fraud Victims
16%
Psychology
Self-Blame
100%
Decision Making
50%
Empathy
50%
Emotional Distress
50%