Consumer Experiences with Gift Card Payment Scams: Causes, Consequences, and Implications for Consumer Protection

Keyphrases

• Scam 100%
• Cause-consequence 100%
• Gift Cards 100%
• Consumer Experience 100%
• Card Transactions 100%
• Consumer Protection 100%
• Retail 33%
• Victimization 33%
• Consumer Education 33%
• Self-blame 33%
• Retail Stores 16%
• Vulnerability 16%
• Stress Response 16%
• Trauma 16%
• Emotional Distress 16%
• Unmet 16%
• Empathy 16%
• Mass Marketing 16%
• Emotional Symptoms 16%
• Increased Vulnerability 16%
• Situational Factors 16%
• Recent Experience 16%
• Contextual Factors 16%
• Job Stress 16%
• Emotional Appeals 16%
• Financial Needs 16%
• Issuer 16%
• Direct Questioning 16%
• Dissociative State 16%
• Mixed Efficacy 16%
• Retail Employees 16%
• Selling 16%
• Socio-emotional Needs 16%
• Fraud Victims 16%

Psychology

• Self-Blame 100%
• Decision Making 50%
• Empathy 50%
• Emotional Distress 50%