To investigate older adults' perceptions of pharmacist-patient relationships, we identified meaningful constructs, developed measures to use in this domain, and explored associations between pairs of constructs. Data were collected via mailed survey to a systematic random sample of 500 non-institutionalized adults in the United States, aged 65 years and older, taking at least one prescription medication. The useable response rate was 66. 5% (330/496). Older adults' perceptions that the pharmacist is participating in the relationship and the relationship is patient-centered had the strongest association with perceived pharmacist-patient relationship quality. Older adults' perceptions of relationship quality had a stronger association with medication-related outcome expectations and self-efficacy for medication management, as compared to older adults' perceptions of pharmacist participative behavior/patient-centeredness, patient participative behavior and pharmacist-patient interpersonal communication. Older adults' perceptions of medication-related knowledge were moderately associated with self-efficacy for medication management perceptions. These findings have important pharmacy practice implications.
Bibliographical noteFunding Information:
We thank Ronald S. Hadsall, Ph.D., and Raquel Rodriquez, Ph.D. for their valuable comments and input into this research. The research on which this paper was based was funded by an American Foundation for Pharmaceutical Education Pre-doctoral Fellowship and a University of Minnesota College of Pharmacy Melendy Doctoral Disssertation Scholarship, both awarded to the first author.
- Medication-related knowledge
- Pharmacist participative behavior
- Relationship quality
- Self-efficacy for medication management