TY - JOUR
T1 - Business planning practices of family-owned firms within a quality framework
AU - Danes, Sharon M.
AU - Loy, Johnben Teik Cheok
AU - Stafford, Kathryn
PY - 2008/7
Y1 - 2008/7
N2 - Study purpose is to investigate the contribution of an integrated, interfunctional approach to quality management, inclusive of family/business interface management, to the success of 572 small family firms, using multiple measures of success (congruity and business revenues). A positive customer reputation was the most important business goal for 44.6 percent of firms. Interface and business management significantly explained business revenue and congruity between business and family while controlling for owner and business characteristics. Family/business interface management explained 9.7 percent of congruity variance and 8.2 percent of gross revenue variance, whereas business management explained 3.3 percent of congruity variance and 2.2 percent of gross revenue variance.
AB - Study purpose is to investigate the contribution of an integrated, interfunctional approach to quality management, inclusive of family/business interface management, to the success of 572 small family firms, using multiple measures of success (congruity and business revenues). A positive customer reputation was the most important business goal for 44.6 percent of firms. Interface and business management significantly explained business revenue and congruity between business and family while controlling for owner and business characteristics. Family/business interface management explained 9.7 percent of congruity variance and 8.2 percent of gross revenue variance, whereas business management explained 3.3 percent of congruity variance and 2.2 percent of gross revenue variance.
UR - http://www.scopus.com/inward/record.url?scp=44949211220&partnerID=8YFLogxK
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U2 - 10.1111/j.1540-627X.2008.00250.x
DO - 10.1111/j.1540-627X.2008.00250.x
M3 - Article
AN - SCOPUS:44949211220
SN - 0047-2778
VL - 46
SP - 395
EP - 421
JO - Journal of Small Business Management
JF - Journal of Small Business Management
IS - 3
ER -