Bodies of knowledge for research in behavioral operations

Elliot Bendoly; Rachel Croson; Paulo Goncalves; Kenneth Schultz

doi:10.1111/j.1937-5956.2009.01108.x

Bodies of knowledge for research in behavioral operations

Elliot Bendoly, Rachel Croson, Paulo Goncalves, Kenneth Schultz

Research output: Contribution to journal › Article › peer-review

283 Scopus citations

Abstract

Whenever intrepid researchers venture into new terrain, they find that they require knowledge outside of their formal training. This paper reviews bodies of knowledge for operations management (OM) researchers interested in the new area of Behavioral Operations. We highlight theoretical constructs and empirical phenomena from cognitive psychology, social psychology, group dynamics, and system dynamics. We also provide a guide for where to go to learn more about each body of knowledge. Our overall goal is to lower the startup costs for new researchers in Behavioral Operations.

Original language	English (US)
Pages (from-to)	434-452
Number of pages	19
Journal	Production and Operations Management
Volume	19
Issue number	4
DOIs	https://doi.org/10.1111/j.1937-5956.2009.01108.x
State	Published - Jul 1 2010
Externally published	Yes

Keywords

Biases
Feedback
Groupthink
Heuristics
Motivation

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10.1111/j.1937-5956.2009.01108.x

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KW - Motivation

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Bodies of knowledge for research in behavioral operations

Abstract

Keywords

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