Appointment scheduling and the effects of customer congestion on service

Keyphrases

• Congestion 100%
• Appointment Scheduling 100%
• Integer Programming Model 33%
• Simulation-optimization Model 33%
• Customer Waiting Time 33%
• Stochastic Integer Programming 33%
• Medical Center 16%
• Waiting Time 16%
• Service System 16%
• Induced Behavior 16%
• Alternative Formulations 16%
• Outpatient Clinic 16%
• Near-optimal Solution 16%
• Time of Arrival 16%
• Decision Variables 16%
• Scheduling Problem 16%
• Optimal Schedule 16%
• Specific Sequences 16%
• Large-scale Problems 16%
• Scheduled Appointments 16%
• Managerial Insights 16%
• Problem Instances 16%
• Weighted Cost 16%
• Time Server 16%
• Scheduled Arrivals 16%

Computer Science

• Integer Programming 100%
• Programming Model 100%
• Scheduling Problem 50%
• Problem Instance 50%
• Case Study 50%
• Decision Variable 50%