Appointment planning and scheduling in outpatient procedure centers

Bjorn Berg, Brian T. Denton

Research output: Chapter in Book/Report/Conference proceedingChapter

13 Citations (Scopus)

Abstract

This chapter provides a summary of the planning and scheduling decisions for outpatient procedure centers. A summary and background of outpatient procedure centers and their operations is provided along with the challenges faced by managers. Planning and scheduling decisions are discussed and categorized as either long-or short-term decisions. Examples and results are drawn from the literature along with important factors that influence planning and scheduling decisions. A summary of open challenges for the operations research community is presented.

Original languageEnglish (US)
Title of host publicationInternational Series in Operations Research and Management Science
PublisherSpringer New York LLC
Pages131-154
Number of pages24
DOIs
StatePublished - Jan 1 2012
Externally publishedYes

Publication series

NameInternational Series in Operations Research and Management Science
Volume168
ISSN (Print)0884-8289

Fingerprint

Planning and Scheduling
Scheduling
Planning
Operations research
Operations Research
Managers
Outpatient
Planning and scheduling

Cite this

Berg, B., & Denton, B. T. (2012). Appointment planning and scheduling in outpatient procedure centers. In International Series in Operations Research and Management Science (pp. 131-154). (International Series in Operations Research and Management Science; Vol. 168). Springer New York LLC. https://doi.org/10.1007/978-1-4614-1734-7_6

Appointment planning and scheduling in outpatient procedure centers. / Berg, Bjorn; Denton, Brian T.

International Series in Operations Research and Management Science. Springer New York LLC, 2012. p. 131-154 (International Series in Operations Research and Management Science; Vol. 168).

Research output: Chapter in Book/Report/Conference proceedingChapter

Berg, B & Denton, BT 2012, Appointment planning and scheduling in outpatient procedure centers. in International Series in Operations Research and Management Science. International Series in Operations Research and Management Science, vol. 168, Springer New York LLC, pp. 131-154. https://doi.org/10.1007/978-1-4614-1734-7_6
Berg B, Denton BT. Appointment planning and scheduling in outpatient procedure centers. In International Series in Operations Research and Management Science. Springer New York LLC. 2012. p. 131-154. (International Series in Operations Research and Management Science). https://doi.org/10.1007/978-1-4614-1734-7_6
Berg, Bjorn ; Denton, Brian T. / Appointment planning and scheduling in outpatient procedure centers. International Series in Operations Research and Management Science. Springer New York LLC, 2012. pp. 131-154 (International Series in Operations Research and Management Science).
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