Appointment planning and scheduling in outpatient procedure centers

Bjorn Berg, Brian T. Denton

Research output: Chapter in Book/Report/Conference proceedingChapter

15 Scopus citations

Abstract

This chapter provides a summary of the planning and scheduling decisions for outpatient procedure centers. A summary and background of outpatient procedure centers and their operations is provided along with the challenges faced by managers. Planning and scheduling decisions are discussed and categorized as either long-or short-term decisions. Examples and results are drawn from the literature along with important factors that influence planning and scheduling decisions. A summary of open challenges for the operations research community is presented.

Original languageEnglish (US)
Title of host publicationInternational Series in Operations Research and Management Science
PublisherSpringer New York LLC
Pages131-154
Number of pages24
DOIs
StatePublished - Jan 1 2012
Externally publishedYes

Publication series

NameInternational Series in Operations Research and Management Science
Volume168
ISSN (Print)0884-8289

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