Appointment-driven queueing systems with non-punctual customers

Keyphrases

• Queueing System 100%
• Punctuality 100%
• Scheduled Appointments 60%
• Appointment Time 40%
• System Performance 20%
• Waiting Time 20%
• Finite number 20%
• Time of Arrival 20%
• Phase-type Distribution 20%
• Number of Customers 20%
• Time Performance 20%
• Waiting Time Distribution 20%
• Approximate Approach 20%
• Exact Approach 20%
• Service Time 20%
• Appointment Scheduling 20%
• Positive Distributions 20%
• Customer Waiting Time 20%
• Cox Distribution 20%
• Distribution of the number of Customers 20%
• Customer-to-customer 20%
• Single-server Queueing System 20%
• Uniformly Distributed 20%

Mathematics

• Queueing System 100%
• Approximates 50%
• Single Server 50%
• Upper Bound 50%
• Customer Arrives 50%
• Receive Service 50%
• Time Performance 50%
• Finite Number 50%
• Arrival Time 50%
• Service Time 50%