An investigation of pharmacists' role stress and the work/non-work interface

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15 Scopus citations

Abstract

To gain a better understanding of pharmacists' role stress, the relationship between work role stressors (role conflict, role ambiguity, role overload and job stress) and the work/non-work interface (work-home conflict) was investigated. A 12-page mail questionnaire which included summated rating scales and demographic questions was sent to a national sample of 1088 pharmacists. Data analyses included descriptive statistics and structural equation modeling. Of those contacted, 70.9% responded. High role overload increased role ambiguity, role conflict and work-home conflict. High role ambiguity, role conflict and work-home conflict increased job stress. Work- home conflict mediated the relationships between several of the role stressors and job stress. These findings suggest that the inclusion of the work/non-work interface with time- and strain-based role stressors is important to the understanding of pharmacists' job stress.

Original languageEnglish (US)
Pages (from-to)92-102
Number of pages11
JournalJournal of Social and Administrative Pharmacy
Volume15
Issue number2
StatePublished - Jan 1 1998

Keywords

  • Job stress
  • Non-work roles
  • Pharmacists
  • Role ambiguity
  • Role conflict
  • Role overload
  • Role stress
  • U.S.A.
  • Work-home conflict

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