A Prototype Conversational Agent for Dietary Supplements

Esha Singh, Anusha Bompelli, Andrew Yang, Andrew Wang, Serguei Pakhomov, Rui Zhang

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

According to National Institute of Standards and Technology (DSQAP), approximately 8 out of every 10 people in the United States take dietary supplements, including vitamins and mineral supplements, representing an annual expenditure of more than 40 billion. Opened domain question answering (QA) systems or search engines might not be able to resolve complex specialized queries with enough relevance and coherence in one conversation turn. Therefore, we developed a prototype conversational agent(CA) system catered to resolve user queries regarding dietary supplements. This pilot study demonstrates the feasibility of using MindMeld and iDISK domain knowledge base to develop an CA system responding 77% questions in a good way.

Original languageEnglish (US)
Title of host publication2020 IEEE International Conference on Healthcare Informatics, ICHI 2020
PublisherInstitute of Electrical and Electronics Engineers Inc.
ISBN (Electronic)9781728153827
DOIs
StatePublished - Nov 2020
Externally publishedYes
Event8th IEEE International Conference on Healthcare Informatics, ICHI 2020 - Virtual, Oldenburg, Germany
Duration: Nov 30 2020Dec 3 2020

Publication series

Name2020 IEEE International Conference on Healthcare Informatics, ICHI 2020

Conference

Conference8th IEEE International Conference on Healthcare Informatics, ICHI 2020
CountryGermany
CityVirtual, Oldenburg
Period11/30/2012/3/20

Bibliographical note

Publisher Copyright:
© 2020 IEEE.

Keywords

  • Conversational Agent
  • Dietary Supplements
  • Information Retrieval
  • Natural Language Processing
  • Question Answering

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