A Prototype Conversational Agent for Dietary Supplements

Esha Singh; Anu Bompelli; Andrew Yang; Andrew Wang; Serguei Pakhomov; Rui Zhang

doi:10.1109/ICHI48887.2020.9374355

A Prototype Conversational Agent for Dietary Supplements

Esha Singh, Anu Bompelli, Andrew Yang, Andrew Wang, Serguei Pakhomov, Rui Zhang

Pharmaceutical Care and Health Systems

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

According to National Institute of Standards and Technology (DSQAP), approximately 8 out of every 10 people in the United States take dietary supplements, including vitamins and mineral supplements, representing an annual expenditure of more than 40 billion. Opened domain question answering (QA) systems or search engines might not be able to resolve complex specialized queries with enough relevance and coherence in one conversation turn. Therefore, we developed a prototype conversational agent(CA) system catered to resolve user queries regarding dietary supplements. This pilot study demonstrates the feasibility of using MindMeld and iDISK domain knowledge base to develop an CA system responding 77% questions in a good way.

Original language	English (US)
Title of host publication	2020 IEEE International Conference on Healthcare Informatics, ICHI 2020
Publisher	Institute of Electrical and Electronics Engineers Inc.
ISBN (Electronic)	9781728153827
DOIs	https://doi.org/10.1109/ICHI48887.2020.9374355
State	Published - Nov 2020
Event	8th IEEE International Conference on Healthcare Informatics, ICHI 2020 - Virtual, Oldenburg, Germany Duration: Nov 30 2020 → Dec 3 2020

Publication series

Name	2020 IEEE International Conference on Healthcare Informatics, ICHI 2020

Conference

Conference	8th IEEE International Conference on Healthcare Informatics, ICHI 2020
Country/Territory	Germany
City	Virtual, Oldenburg
Period	11/30/20 → 12/3/20

Bibliographical note

Publisher Copyright:
© 2020 IEEE.

Keywords

Conversational Agent
Dietary Supplements
Information Retrieval
Natural Language Processing
Question Answering

Publisher link

10.1109/ICHI48887.2020.9374355

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Singh, E., Bompelli, A., Yang, A., Wang, A., Pakhomov, S., & Zhang, R. (2020). A Prototype Conversational Agent for Dietary Supplements. In 2020 IEEE International Conference on Healthcare Informatics, ICHI 2020 Article 9374355 (2020 IEEE International Conference on Healthcare Informatics, ICHI 2020). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/ICHI48887.2020.9374355

A Prototype Conversational Agent for Dietary Supplements. / Singh, Esha; Bompelli, Anu; Yang, Andrew et al.
2020 IEEE International Conference on Healthcare Informatics, ICHI 2020. Institute of Electrical and Electronics Engineers Inc., 2020. 9374355 (2020 IEEE International Conference on Healthcare Informatics, ICHI 2020).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Singh, E, Bompelli, A, Yang, A, Wang, A, Pakhomov, S & Zhang, R 2020, A Prototype Conversational Agent for Dietary Supplements. in 2020 IEEE International Conference on Healthcare Informatics, ICHI 2020., 9374355, 2020 IEEE International Conference on Healthcare Informatics, ICHI 2020, Institute of Electrical and Electronics Engineers Inc., 8th IEEE International Conference on Healthcare Informatics, ICHI 2020, Virtual, Oldenburg, Germany, 11/30/20. https://doi.org/10.1109/ICHI48887.2020.9374355

Singh E, Bompelli A, Yang A, Wang A, Pakhomov S , Zhang R. A Prototype Conversational Agent for Dietary Supplements. In 2020 IEEE International Conference on Healthcare Informatics, ICHI 2020. Institute of Electrical and Electronics Engineers Inc. 2020. 9374355. (2020 IEEE International Conference on Healthcare Informatics, ICHI 2020). doi: 10.1109/ICHI48887.2020.9374355

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abstract = "According to National Institute of Standards and Technology (DSQAP), approximately 8 out of every 10 people in the United States take dietary supplements, including vitamins and mineral supplements, representing an annual expenditure of more than 40 billion. Opened domain question answering (QA) systems or search engines might not be able to resolve complex specialized queries with enough relevance and coherence in one conversation turn. Therefore, we developed a prototype conversational agent(CA) system catered to resolve user queries regarding dietary supplements. This pilot study demonstrates the feasibility of using MindMeld and iDISK domain knowledge base to develop an CA system responding 77% questions in a good way.",

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AB - According to National Institute of Standards and Technology (DSQAP), approximately 8 out of every 10 people in the United States take dietary supplements, including vitamins and mineral supplements, representing an annual expenditure of more than 40 billion. Opened domain question answering (QA) systems or search engines might not be able to resolve complex specialized queries with enough relevance and coherence in one conversation turn. Therefore, we developed a prototype conversational agent(CA) system catered to resolve user queries regarding dietary supplements. This pilot study demonstrates the feasibility of using MindMeld and iDISK domain knowledge base to develop an CA system responding 77% questions in a good way.

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A Prototype Conversational Agent for Dietary Supplements

Abstract

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Keywords

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