A design thinking framework for healthcare management and innovation

Jess P. Roberts, Thomas R. Fisher, Matthew J. Trowbridge, Christine Bent

Research output: Contribution to journalArticlepeer-review

77 Scopus citations

Abstract

The business community has learned the value of design thinking as a way to innovate in addressing people's needs - and health systems could benefit enormously from doing the same. This paper lays out how design thinking applies to healthcare challenges and how systems might utilize this proven and accessible problem-solving process. We show how design thinking can foster new approaches to complex and persistent healthcare problems through human-centered research, collective and diverse teamwork and rapid prototyping. We introduce the core elements of design thinking for a healthcare audience and show how it can supplement current healthcare management, innovation and practice.

Original languageEnglish (US)
Pages (from-to)11-14
Number of pages4
JournalHealthcare
Volume4
Issue number1
DOIs
StatePublished - Mar 1 2016

Keywords

  • Design thinking
  • Human-centered
  • Innovation
  • Systems thinking

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