TY - JOUR
T1 - A competitive advantage from the implementation timing of ISO management standards
AU - Su, Hung Chung
AU - Dhanorkar, Suvrat
AU - Linderman, Kevin
N1 - Publisher Copyright:
© 2015 Elsevier B.V. All rights reserved.
PY - 2015/2/8
Y1 - 2015/2/8
N2 - With the rise of globalization, firms increasingly implement management standards developed by the International Organization for Standardization (ISO) to assure they can meet their customers' expectations. ISO management standards reduce performance variability among suppliers and promote global trade. However, ISO standards also promote a certain degree of commonality or isomorphism between firms. If the very notion of 'standards' encourages a certain level of commonality between firms, then how can firms achieve a competitive advantage from implementing ISO standards? This research argues that the timing of when a firm implements an ISO standard relative to their rivals has strategic benefits. Drawing on the competitive dynamics literature we argue that firms can achieve an early mover advantage when implementing ISO 14001. However, an early mover advantage depends on the level of a firm's absorptive capacity (prior experience with ISO 9001) and the competitive intensity of their industry. This study uses longitudinal data from firms that implemented ISO 14001 at varying points in time to examine the benefits of an early mover advantage. More broadly, this research sheds light on when firms benefit the most from implementing new management standards. The results provide insights into implementing other emerging management standards.
AB - With the rise of globalization, firms increasingly implement management standards developed by the International Organization for Standardization (ISO) to assure they can meet their customers' expectations. ISO management standards reduce performance variability among suppliers and promote global trade. However, ISO standards also promote a certain degree of commonality or isomorphism between firms. If the very notion of 'standards' encourages a certain level of commonality between firms, then how can firms achieve a competitive advantage from implementing ISO standards? This research argues that the timing of when a firm implements an ISO standard relative to their rivals has strategic benefits. Drawing on the competitive dynamics literature we argue that firms can achieve an early mover advantage when implementing ISO 14001. However, an early mover advantage depends on the level of a firm's absorptive capacity (prior experience with ISO 9001) and the competitive intensity of their industry. This study uses longitudinal data from firms that implemented ISO 14001 at varying points in time to examine the benefits of an early mover advantage. More broadly, this research sheds light on when firms benefit the most from implementing new management standards. The results provide insights into implementing other emerging management standards.
KW - Absorptive capacity
KW - Competitive strategy
KW - Early mover advantage
KW - ISO 14001
KW - ISO 9001
KW - Management standards
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U2 - 10.1016/j.jom.2015.03.004
DO - 10.1016/j.jom.2015.03.004
M3 - Article
AN - SCOPUS:84938964360
SN - 0272-6963
VL - 37
SP - 31
EP - 44
JO - Journal of Operations Management
JF - Journal of Operations Management
ER -