A competitive advantage from the implementation timing of ISO management standards

Hung Chung Su, Suvrat Dhanorkar, Kevin Linderman

Research output: Contribution to journalArticlepeer-review

47 Scopus citations

Abstract

With the rise of globalization, firms increasingly implement management standards developed by the International Organization for Standardization (ISO) to assure they can meet their customers' expectations. ISO management standards reduce performance variability among suppliers and promote global trade. However, ISO standards also promote a certain degree of commonality or isomorphism between firms. If the very notion of 'standards' encourages a certain level of commonality between firms, then how can firms achieve a competitive advantage from implementing ISO standards? This research argues that the timing of when a firm implements an ISO standard relative to their rivals has strategic benefits. Drawing on the competitive dynamics literature we argue that firms can achieve an early mover advantage when implementing ISO 14001. However, an early mover advantage depends on the level of a firm's absorptive capacity (prior experience with ISO 9001) and the competitive intensity of their industry. This study uses longitudinal data from firms that implemented ISO 14001 at varying points in time to examine the benefits of an early mover advantage. More broadly, this research sheds light on when firms benefit the most from implementing new management standards. The results provide insights into implementing other emerging management standards.

Original languageEnglish (US)
Pages (from-to)31-44
Number of pages14
JournalJournal of Operations Management
Volume37
DOIs
StatePublished - Feb 8 2015

Keywords

  • Absorptive capacity
  • Competitive strategy
  • Early mover advantage
  • ISO 14001
  • ISO 9001
  • Management standards

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