Carla S Pfahl


Research output per year

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Research Output

A window into our patron's needs: Analyzing data from chat transcripts

Houlson, V., McCready, K. & Pfahl, C. S., Mar 7 2007, In : Internet Reference Services Quarterly. 11, 4, p. 19-39 21 p.

Research output: Contribution to journalArticle

  • 21 Scopus citations