University of Minnesota Libraries have been collecting data to figure out who our users are and how they use our services for years. When we started working with our Office of Institutional Research in 2011, we were able to take our data to another level. Now we are gaining insights into who tends to benefit most from discovering and understanding library resources, and finding ways to reach out more effectively to people who haven't found us through other means. We are in the early stages of work with the University's Academic Advisers, meshing our work with what our campus partners are doing to identify who is thriving, who is struggling, and how we can move the needle in the right direction for as many students as possible.
Apr 20 2016
NISO Virtual Conference: Justifying the Library: Using Assessment to Justify Library Investments